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				What do I do if my device is network locked?
			
		eSIM installation is restricted to devices that are both compatible with eSIMs and have been network unlocked. Please reach out to your mobile carrier to unlock your device.
Furthermore, if your device has recently been unlocked, your carrier might have temporarily disabled eSIM support as a security measure. Please get in touch with your mobile carrier to unlock your device or bypass the security settings.
											Furthermore, if your device has recently been unlocked, your carrier might have temporarily disabled eSIM support as a security measure. Please get in touch with your mobile carrier to unlock your device or bypass the security settings.